Forums/Customer Service

Can I track my order?

Dave Bell
posted this on Jan 19 15:12

We don't provide tracking numbers for any orders, but we do promise delivery times.

At checkout you'll be offered two options:

  • Super Saver (4-7 days) - Free
  • Express Courier (1-3 days) - £6.95

If your order doesn't arrive within those times then we'd be more than happy to chase up for you.  Simply raise a support ticket Here, choosing 'General customer service' from the dropdown.

Orders placed before 11.15am, for items in stock, will ship the same day; and so use the above shipping times from when you're notified your order has shipped or part shipped.

The above times apply to all our delivery countries.

 
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